Full design service
For renovations and self-builds where project management matters.
Luxury homes across Yorkshire
From first idea to finished room, with every inquiry captured.
A calmer first step for homeowners: choose the project type, share the room goals, and continue by WhatsApp or email without losing the brief in a manual back-and-forth.
01
Discovery call
Client selects refresh, renovation, curtains or full design.
02
Saved brief
Room, timeline, postcode and budget range logged automatically.
03
WhatsApp follow-up
Friendly next step with status and reminder history.
Project-led experience
Help visitors find the right service before they email.
The site can keep Katrina's personal tone while reducing repeated qualification questions for homeowners who are still working out what they need.
Room refresh
Quickly captures room type, pain points and preferred finish.
Curtains and blinds
Routes fabric, measurement and install questions into one brief.
WhatsApp CRM concept
A simple inquiry path that feels personal, not automated.
Step 1
What are you planning?
Step 2
What should Katrina know first?
Room, budget range, timeline, postcode, inspiration link.
Step 3
Continue on WhatsApp
Lead details saved, status set to New inquiry, reminder queued.
Lead log
Today
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New
Huddersfield kitchen project WhatsApp intro sent, consultation reminder tomorrow
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Warm
Harrogate curtains inquiry Fabric preference saved, follow-up due Friday
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Call
Leeds whole-home renovation Discovery call booked, source tracked from mobile site
FAQ assistant
Answer common questions before the first call.
A small FAQ/chatbot can handle service fit, locations, timeline, project types and next steps while still handing qualified leads to Katrina personally.
Do you work outside Huddersfield?
Yes, across Yorkshire and surrounding areas, including Leeds, Harrogate, Wakefield and Sheffield.
Can you manage trades?
The flow can identify when a project needs design guidance only versus fuller project management support.
What happens after I send the brief?
The inquiry is logged, routed to WhatsApp or email, and a consultation reminder is created.
Sample call to action
Tell us about the space you want to transform.
One short mobile form, then the conversation continues where the client is most responsive.